Comments on: vRealize Automation Data collection doesn’t work

By: magander3

magander3 — Thu, 19 Oct 2017 05:04:57 +0000

In reply to kamlesh. Hi, check out the latest vRealize Automation Reference Architecture. There are some really nice pictures with ports included that describes almost all communication flows. Thanks

By: kamlesh

kamlesh — Wed, 18 Oct 2017 07:42:16 +0000

Hi ,Nice conversation from all of you really very helpful, Can anyone please help me to understand datacollection flow between different component in vRA/vRO.

Example:1. How it is communicating with the different vRA/vRO component?
2.Where is being stored after datacollection process?
etc.
2.what agent or service it use to communicate with hypervisor or connected endpoints?

Thanks in advance.

By: magander3

magander3 — Thu, 07 Sep 2017 05:31:02 +0000

In reply to Rommel. Really good, thanks for sharing. //Magnus

By: Rommel

Rommel — Thu, 07 Sep 2017 00:15:22 +0000

I finally managed to get this working by performing the following aside from the steps mentioned in this blog:

1. Ensure firewall ports are open for DTC communications, port 135 and the dynamic RPC ports
2. set DTC authentication to No authentication since my DB and my IaaS are on different domains
3. Added host file entries for both IaaS and the DB server so that they can resolve short hostname.

By: Sukumar

Sukumar — Thu, 08 Jun 2017 11:57:11 +0000

With 7.2 it is not working. I tried everything. I’m not able to get the Inventory.

By: Oleg

Oleg — Tue, 28 Mar 2017 10:14:01 +0000

I have the same error in 7.2 but can’t solve this by solution which is explained in this article.
Could you contact with me please for a paid outsourcing to solve this problem ?
my skype is coolmanfn
Thank you

By: Stephan

Stephan — Tue, 13 Dec 2016 14:55:47 +0000

Thanks! Error Message in vRA 7.1:

DataBaseStatsService: ignoring exception:
Error executing query usp_SelectAgent
Inner Exception: Error executing query usp_SelectAgentCapabilities

By: magander3

magander3 — Wed, 24 Aug 2016 21:22:52 +0000

In reply to Chris Smallwood. Glad it worked.. //Magnus

By: Chris Smallwood

Chris Smallwood — Thu, 18 Aug 2016 19:41:38 +0000

vRA 7 wasn’t seeing any compute resources in my inventory. I configured DCOM as shown above, uninstalled and reinstalled MSDTC on every involved server, rebooted those servers, and it is fixed! I have a feeling that this was caused by the above mentioned issue with regards to cloning servers and having conflicting IDs.

Thank you for this!

By: magander3

magander3 — Thu, 18 Aug 2016 04:18:26 +0000

In reply to Joseph. good stuff //Magnus

By: Joseph

Joseph — Tue, 16 Aug 2016 22:33:42 +0000

what resolved this for me was actually on the sql server side

network dts access was disabled. did the changes and boom…success

By: simon sung

simon sung — Wed, 22 Jun 2016 09:53:44 +0000

you can try to login to VC and enable the “CIM” service

By: magander3

magander3 — Wed, 25 May 2016 08:10:55 +0000

In reply to Jose.

ok so same applies to vRA 7. good to know.

thanks
Magnus

By: Jose

Jose — Tue, 24 May 2016 22:57:38 +0000

Thank you all for this information. You save my day!

I had exactly the same issue as reported by HJ above:

“I have exactly the same problem, Fabric Group set correctly, endpoints added with admin acct (same acct used to installed and configured everything) – even I tried different accounts etc but still when I go to Reservations I can see my (vSphere – vCenter) cluster lists in “Compute resource” (under “Reservation Information” tab) but it shows “0” values for everything when I go to “Resources” tab, no Storage listed either.”

My setup is simple: Vsphere 6, Windows 2012 DC, SQL server on Windows 2012, IaaS on Windows 2012 and vRA appliance.
I am using vRA v7 and I did a minimal setup by using the vRA Installation Wizard.
My IaaS had a number of missing requisites but I used the Fix option to resolve them.

Issue:
All went fine until I tried to create Reserves: it was not possible because the vCenter Endpoint was not able to do data collection.
The vRA logs showed exactly what is reported above.

Solution:
After configuring the MSDTC at the SQL server system the issue was gone, although I had to reboot the IaaS Windows server and vRA appliance after setting the SQL MSDTC.

By: magander3

magander3 — Mon, 22 Feb 2016 08:51:43 +0000

In reply to Mohamed.

Hi, awesome. i have seen a lot of these issues cause by MSDTC

thanks

//Magnus

By: Mohamed

Mohamed — Fri, 19 Feb 2016 14:04:17 +0000

In reply to magander3.

Thanks for the reply.
Yes I ran the pre-check successfully and I had no issue with installation.I checked the Iaas services, SQL services and MSDTC services all were running and good.

After lots of digging I found from event viewer in the SQL server, that It was refusing / closing the connection from Iaas server. (Not sure why)

I did few things different this time and issue got resolved
1. I used different ISO files for vRA installation, Windows machine and Different SQL ISO.
2. Installed a new sql server and I installed Iaas manager service on top of the SQL server.
3. Never gave up 🙂

data collection Issue got resolved

But still not sure what was causing the previous mentioned error

Thanks for you support